Railways policies

• Can children under 14 years old travel alone with Renfe?
• Can I take my bike on the train with Renfe?
• Can I take my pet on the train with Renfe?
• Can I take my scooter on the train with Renfe?
• Do I need to buy a ticket for children and what are the special prices with Renfe?
• How much luggage can I bring on the train with Renfe?
• Is there assistance for people with reduced mobility on Renfe?

• What are my Passenger Rights with Renfe?

  Which are my Passenger Rights?

  As a train passenger in the European Union, you have certain rights that are outlined in the Rail Passenger Rights Regulation 2007 (EC) No 1371/2007 (RPRR).

  The RPRR protects you against delayed or cancelled journeys and gives you legal rights as a passenger, including:

  • A right to information for the preparation of your journey
  • A right to information and assistance for disabled passengers
  • A right to compensation in the event of delays

  A detailed description of your EU rail passenger rights can be found here.